Scam Attempts Increase Across Financial Industry

The financial service industry has observed a rise in fraudulent activities, with scammers attempting to access personal account information through various means, including:

• Text messages
• Phone calls
• Emails
• Direct messages on social media platforms

Scammers may impersonate your financial institution, a government office, or an organization you trust to coerce you into disclosing sensitive bank account information. Cyprus Credit Union reminds its members that we will never ask for your personal information unless you initiate contact with us or we are responding to previous correspondence with you. Never disclose your account numbers, card numbers, PINs, passwords, or other information.

Be Cautious of “Urgent Requests”

A common manipulation tactic used by scammers is to make their potential victims feel a sense of urgency. For example, you might receive a deceptive message saying: "Your bank account is at risk of closure. To maintain account activity, please click this link to verify your PIN.” Additionally, these messages might contain coercive statements, such as: "Your account will be terminated within 24 hours unless you respond."

What to Do

If you receive any communications that raise suspicion, follow these steps:

1. Do not respond or click on any links.
2. If you have been contacted by phone, hang up immediately.
3. If you would like to verify whether the call, text message, email, or direct message you have received is legitimate, call Cyprus Credit Union at 801-260-7600 (dial option 4).

What to Do if You Believe You Have Compromised Your Personal Information

If you believe you have disclosed your personal information while talking with a suspicious person or by clicking on a questionable link, contact Cyprus Credit Union immediately at 801-260-7600 (dial option 4) or visit the nearest Cyprus branch for assistance.

Our Commitment to Your Security

At Cyprus Credit Union, your security and privacy are our top priority. Visit our Fraud Alerts & Prevention page to learn more or contact us at 801-260-7600 (dial option 4) for assistance. By staying informed, remaining alert, and working together, we can help your financial information remain safe and secure.